CRS Membership Services Call Center

CRS Membership Services Call Center


With over 30 years proven experience in the call center industry, CRS Membership Services Call Center customizes its services to fit each client. Whether you want inbound call center activity or are developing an outbound campaign, we will customize a business solution that fits your needs. We are fully staffed with agents and supervisors that are focused on the growth of your organization. We succeed when you succeed and it is imperative that we focus on increasing your sales and customer service support through excellent call center support.

Our Capabilities

Our Capabilities

  • Customer Service, Technical Support, Telesales
  • Inbound and Outbound
  • E-mail and Web chat
  • 100% USA Based Agents
  • 24 x 7 Hourly Coverage
  • After Hours Coverage
  • Holiday Coverage
  • Legacy Product Support
  • Overflow
  • Pilot Programs
  • Program Testing
  • Seasonal Coverage
  • Short Term Program Needs
  • Proven Performance Standards
  • - 97% of calls answered within 20 seconds
    - Average speed of answer less than 7 seconds
    - Less than 1% abandon rates

Testimonials

Testimonials


"Due to the rapid growth of our business we needed to shift our in-house call center function to an outside vendor and after much investigation we found that CRS Membership Services and Call Center could provide us with a seamless transition at a very affordable price."

"The experts at CRS worked diligently to make sure they knew every facet of our business, and because of that, were able to shorten our call times dramatically."


CRS Membership Services Call Center is ready to work with your company!
Click here to contact us or to request more information.